Cross-sell is shorthand for deep-- you know, long term relationships.
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It turns out the cross-sell ratio was full of fake accounts.
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We can connect them to other companies that they can cross-sell.
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"There is a real cross-sell opportunity," says Darrin Peller of Wolfe Research.
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It focused on training sales reps to cross-sell products to existing customers.
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Because how much business have you really lost because of the cross-sell investigation?
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Instead, they cross-sell products across brands, based on color, fragrances and skin care.
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The company does not sell its customers' information or cross-sell with other products.
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" He added, "We would never up-sell and cross-sell completely competitive products, ever.
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Cross-sell refers to the number of products sold to the same customer or household.
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Offering a standalone subscription could be a good ploy to cross-sell its other services.
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DOMINION CROSS-SELL SAYS TOTAL Q4 REGISTRATIONS FOR TESLA VEHICLES IN CALIFORNIA 13,584 VS 25,402
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Larger players are also interested in local companies' distribution channels to cross-sell their own products.
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As always, it's all about leveraging artifical intelligence to increase response rate, cross-sell and more.
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Her work has spanned partnership development, cross-sell sales teams leadership, revenue diversification and project management.
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You imagine what else can you cross-sell once you have that engagement and brand affinity.
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She also notes that encouraging cross-sell opportunities are beginning to emerge with recent acquisition GetSmarter.
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The brands could also cross-sell the products and join forces in design, engineering, manufacturing and installations.
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" A year later, April 2013: "We achieved record retail banking cross-sell of 6.1 products per household.
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All recommending that people buy Wells Fargo stock, in part, because of the strong cross-sell numbers.
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The motivation to cross-sell wasn't incentives or bonuses, but the threat of disciplinary action or termination.
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Finally, more connectivity provides more ways for automakers to cross-sell their products and services to customers.
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Cross Sell lets you individually curate which goods are displayed to customers who have clicked on other products.
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Analysts have marveled at the bank's ability to cross-sell mortgages, credit cards and auto loans to customers.
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Unlike the US, most banks are only focused on certain names, particularly the companies you can cross-sell.
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With more data, sales associates can answer customer questions, upsell and cross-sell more effectively, and truly delight customers.
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In addition, Amazon had the opportunity to cross-sell cable TV service on its site along with its other products.
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"We're looking at how we can cross sell other things into this space once we acquire a customer," Berta said.
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Many of these products are originated through brokers or syndications and limit EMIG's ability to cross-sell fee-based services.
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Motor insurance is also seen as a way for insurance companies to cross-sell other, more lucrative products to customers.
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Softbank founder Masayoshi Son has said he sees "insurtech" as a way to cross-sell to customers of his other companies.
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Vertical mergers will allow companies to cut costs, gain pricing power and cross-sell products—often to banks, their former owners.
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Chief Executive Officer Jim Smith said it plans to cross-sell more products to existing customers and to attract new customers.
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"We cross-sell our customers different delivery options based on how quickly they want to receive the money," Dvilinskas tells me.
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Today, Roman launched four new products it hopes to cross-sell to users through a unified telemedicine subscription and pill delivery app.
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"I think this is unique to Wells Fargo and their particular situation and how hard they push on cross-sell," he said.
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Ping An plans to further cross-sell among its existing customer base and mine its internet channels for new buyers, she added.
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The strategies include scaling the customer base in Square's buyer and seller ecosystems, boosting cross-sell functions and connecting the two ecosystems.
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Prospress also works on a marketing automation tool to remind customers that they have abandoned their carts, follow up, cross sell and more.
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Deep customer interactions: Ability to facilitate the full transaction online; sophisticated CRM for personalization, retention and cross-sell; and expansion to mobile native.
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Why did you have to change the rules, then, on cross-sell if you were always doing what was right for the customer?
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" Gupte expects the new service will also attract Amazon's Prime members to its other products, saying it's a "pretty good cross sell move.
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Cracking the online beauty business isn't as simple as "building tools that cross-sell, upsell and get things to you faster," she said.
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The cross-sell ratio in Wells Fargo's retail banking unit was 27.8, compared to 244.75 in the second quarter and 210 a year ago.
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Wells had long been celebrated on Wall Street for its "cross-sell" ratio, which measured its ability to sell multiple products to each customer.
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The opportunity to cross-sell is one of the key benefits of Prime Day, Piper Jaffray analyst Gene Munster wrote in a July 7 note.
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Such a showroom would also provide Shopify the opportunity to cross-sell its hardware products to merchants who are looking to go brick-and-mortar.
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"It is obvious the appetite for the Model S and X is not that strong," Cross-Sell Reports general manager Shane Marcum told the Times.
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Beyond geographical expansions, Koo also wants to broaden CXA's services to enable insurance firms and banks to cross-sell new packages into existing users, i.e.
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"Because the ubiquitous need for transportation is so huge, they're able to cross-sell different products to their existing customer base," he said of Uber.
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"It's not about controlling you, Ms. Patient, it's about controlling [for example] CVS's ability to upsell or cross-sell you on other products," he tells me.
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The new generation of refund advances are really, truly, no-hidden-fine-print free, though the tax preparers may use them to cross-sell other services.
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The deal with Marvell will help NXP, which makes a wide range of chips for industrial and automotive customers, to cross-sell Marvell's products to its clients.
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"Uber has a large, engaged user base and that presents an opportunity to cross-sell other services using Uber Cash and Uber Card," one source told me.
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While Wells also offers digital banking services, the bank has used its bank branches to successfully cross-sell products to customers as they come in the door.
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"We believe that banks and telcos can cross-sell insurance and banking services," said Koo, who grew up in LA and counts benefits broker Mercer on her resume.
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If they were to lose the ability to build a brand and the transaction data needed to understand their customers and cross-sell, their wares would become interchangeable.
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Now iZettle is looking at how it can use its deep learning technology to develop other services it can cross-sell in areas like customer data and analytics.
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The Ohio-based Fifth Third's incentive-based pay structure encourages its employees to "cross-sell" products and convince customers to sign up for more services, the CFPB said.
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"If they can attract new customers with this type of product, and then cross-sell into those customers other, more profitable products, they come out ahead," he added.
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So, in our last round, we raise US$25 million - all from strategic investors who agreed to actually license our platform to cross-sell to their own clients.
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So what they have there, they have a structural disadvantage because they were just one hotel, so they don't have this whole inventory, so they can't cross-sell.
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A combination would create the euro zone's leading asset manager with more than 1.5 trillion euros under management while offering scope to rip out costs and cross-sell products.
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Without serious threats of disruption, most banks have focused on consolidating to drive down costs and cross-sell services, placing the customer-facing product experience on the back burner.
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These make more profitable customers than is generally understood, he says, since their entire financial lives are within the bank's system and they are easy to cross-sell to.
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We have also seen companies like PolicyGenius tack on other personal lines with low direct penetration (renter's, pet insurance) where customer acquisition cost and cross-sell opportunities are relatively cheaper.
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The comptroller, Thomas Curry, said on Thursday that other banks should review what risks may arise from efforts to "cross-sell" to existing customers, which he called a common strategy.
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But Canaccord Genuity analyst Michael Graham said the results continued the strong growth pattern of prior quarters, calling Square Capital a "shining example" validating Square's ability to cross-sell services.
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CORRECTION: In April 2014, Wells Fargo reported it achieved record retail banking cross-sell of 6.17 products per household, according to documents offered to the Senate Banking Committee on Tuesday.
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SAO PAULO, Sept 6 (Reuters) - Brazil's second-largest car rental company, Unidas SA, said on Thursday it is partnering with card provider Alelo to cross-sell services from both companies.
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He acknowledges that it's a huge premium for the stock, but he believes IBM needs the M&A action to drive down customer acquisition costs and drive up cross sell.
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At the same time, Kunlun and Qihoo would be able to cross-sell their products and services to the Opera user base, and benefit from Opera's leading mobile advertising platform.
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The 150-year-old company run by CEO Werner Baumann hoped to combine its crop-protection business with Monsanto's seeds expertise, enabling it to cross-sell more products to farmers.
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Once the spin-off is completed, the hotel and timeshare companies plan to strike license agreements to jointly run their loyalty programs, Wyndham Rewards, and cross-sell each other's properties.
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Lottery prizes have been on the rise since the two major lottery organizations, Mega Millions and Powerball, struck a deal to cross-sell tickets in each other's member states in 2010.
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Veolia made energy services a core business alongside water and waste after buying part of Dalkia from EDF in 2013 and can cross-sell a range of services to its clients.
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"Not only does this give Intuit a more predictable revenue stream, it also gives them many more opportunities to cross-sell their customers on other products," the "Mad Money" host said.
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Tesla's overall vehicle registrations nearly halved in the U.S. state of California during the fourth quarter, according to a Dominion Cross-Sell report, which collates data from state motor vehicle records.
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Steinberg said he agreed, in part, with the suggestion that ANZ's rationale for buying Landmark was to enable the bank to cross-sell its products to a new network of customers.
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Externally, Wells was lauded by investors for its ability to cross-sell individual customers multiple products and for its squeaky-clean reputation relative to peers in the wake of the financial crisis.
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Vodafone will get access to 54 million homes on its cable and fibre network and enable it to cross sell a range of services to those customers, while also taking out costs.
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Across Wall Street, firms are establishing relationship-focused committees and working groups, hoping to cross-sell different business units — like investment banking and wealth management — to clients in a hyper-competitive industry.
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"It's hoped that this diversification will help Xiaomi find an unique position to keep revenues afloat, be on the consumer's mindshare and cross-sell more devices from the Xiaomi IoT ecosystem," Shah explained.
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Insider Maurice Tulloch took over as CEO in March, amid investor concern that the insurer, which provides pensions as well as car and home insurance, was failing to cross-sell its products successfully.
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The bank's residential mortgage book has been growing faster than those of its rivals, and CIBC has seen its home loan portfolio as a means through which it could cross-sell other products.
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Banks hope that Zelle is a way to "cross-sell" products, analysts said, such as deposit accounts and mortgage and auto loan offers, said Michael Moeser, a payments analyst at Javelin Research & Strategy.
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Banks hope that Zelle is a way to "cross-sell" products, analysts said, such as deposit accounts and mortgage and auto loan offers, said Michael Moeser, a payments analyst at Javelin Research & Strategy.
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Low-cost airline Ryanair has a broader vision, with aims to be the " Amazon for travel ", using customer data to cross-sell extras, such as hotel rooms, on a one-stop-shop platform.
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According to the Dominion Cross-Sell Report, a compilation drawn from state motor vehicle records, registrations of new Tesla vehicles fell significantly from January to February in the 23 states the report covers.
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"Your cross-sell program is a key element that management believes will help Wells Fargo meet its strategic goals," reads the letter from Christian Windsor, an SEC attorney in the Division of Corporation Finance.
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JIM CRAMER: But Senator, the Sherman & Sterling Outside Directors Report -- 110 pages, it's pretty thorough -- did indicate that he was not implicated and did not directly have anything to do with the cross-sell.
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No strong cross-sell between clubs and apparel: In 1996, it seemed obvious that Woods could create a draw to Nike's apparel, which would lead customers to clubs, balls, bags, and other golf accessories.
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It has helped create a singular view of the company's customer base so salespeople could cross-sell better by integrating customer service, direct and indirect sales, digital commerce and analytics into a single system.
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"This [new service] could present a great opportunity for Amazon to sign up new subscribers and eventually cross sell other services to them including a Prime subscription," CSS Insight analyst Paolo Pescatore told Mashable.
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Today, the options seem almost endless: build, partner, buy, integrate with their APIs, co-develop product together, white-label a part of their technology, share specific data sets, cross-sell each other's products — and more.
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So when people come in for something in one category, you can cross-sell, you can sell them something that compliments in the next product category by making sure they're right next to each other.
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According to the Dominion Cross-Sell Report, a compilation drawn from state motor vehicle records, registrations of new Tesla cars have improved from earlier in the year but remain below levels of the fourth quarter.
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Because some verticals (like auto) are more prepared for the online transition, it makes sense that many players have come out of the gates to nail a single product, with plans to cross-sell over time.
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If that core were to break up, how would banks cross-sell loans, mortgages or insurance, profit from interest-rate spreads and commissions, or charge fat fees for occasional services such as foreign exchange or overdrafts?
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If the acquisition goes through, Kunlun and Qihoo hope to be able to cross-sell their products to the Opera user base, while extending Opera's mobile advertising platform to Chinese users, said Opera in its announcement.
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Last quarter, Wells Fargo's wealth and investment management unit said it was "evaluating changes in our cross-sell methodology to better align our metrics with ongoing changes in WIM's business and products," according to corporate filings.
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Finally, Citrix's file-sharing business for the small- to medium-size business (SMB) market should grow from increasing sophistication, security and ability to cross-sell this technology into the company's installed base as an integrated technology.
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And whether that's, we can help them with marketing, whether that's we can help them with cross-sell, whether that's we can provide capital for them to pursue their ambitions, we'll look for those businesses too.
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The merger is expected to deliver pretax cost synergies of 140 million pounds per year, along with opportunities to cross-sell products to one another's customers in international markets and lower finance costs, the companies said.
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Under the deal, which will become effective in the first half of this year, Paytm will become the default payments provider to BigBasket while BigBasket will be able to cross-sell groceries on Paytm Mall, Menon said.
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The country's biggest retail bank is leading a push to cross-sell to Italians who have traditionally shunned protection against medical bills or property damage, relying instead on their wealth, generous public health and tight family networks.
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Fitch believes the acquisition of Everbank would bring TIAA's banking business to scale and offer opportunities to cross-sell TIAA products to Everbank's deposit customers and more readily allow TIAA to offer banking products to existing customers.
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He gave the example of the company's 2017 acquisition of Maintenance Supply HQ, a move he likened to Home Depot's 2015 acquisition of Interline Brands, which helped it cross-sell to customers who previously flocked to Interline.
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He had 2 million in shares of Wells Fargo stock — and he got up every quarter during the fake accounts scandal and told potential investors that Wells was a great deal because of the cross-sell ratio.
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"Airlines increasingly see themselves as retailers that up-sell and cross-sell as their focus shifts from optimizing the revenue per seat to maximizing revenues per passenger," Raymond Kollau of trends research agency AirlineTrends, told CNBC recently.
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The sooner it can roll out these products — and potentially leverage boosted customer loyalty from its current rate steadiness to cross-sell them to existing customers — the sooner it will be able to move toward long-term sustainability.
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FSL doesn't get the level of publicity of other recent products like Wave Analytics and IoT Cloud but underscores Salesforce's ability to cross-sell new services to its massive customer base and quickly carve out new market opportunities.
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"While we don't doubt that some customers who are interested in electric vehicles and storage products are also interested in going solar, we don't necessarily buy that there is a meaningful cross-sell opportunity - especially currently," he said.
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"This complaint lays bare the culture at Morgan Stanley that bred the high pressure effort to cross sell banking products to its brokerage customers without regard for the fiduciary duty owed to the investor," Galvin said in a statement.
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"The former chief executive officer, relying on Wells Fargo's decades of success with cross-sell and positive customer and employee survey results, was too slow to investigate or critically challenge sales practices in the community bank," the report said.
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The changes include a requirement for banks to open up their closely-guarded customer data to other firms, which can use it to offer better services, chipping away at banks' dominance and ability to cross-sell their own products.
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Why it matters: The company can cross-sell its own products as well as products and services from third parties — like a Capital One Platinum Credit Card or a loan from Lending Club — based on what it knows about you.
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He added that IPO-related loans would be less affected, since such facilities are put in place at the same time as the IPO mandate is awarded, meaning no later cross-sell is necessary using clauses in the loan contract.
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Thus, those existing customers are likely to be extremely pleased by Xinja's efforts to maintain its current interest rate, which could increase their loyalty to the neobank and help Xinja cross-sell them other banking products as it develops them.
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And when it all blew up, you kept your job, you kept your multimillion-dollar bonuses, and you went on television to blame thousands of $12-an-hour employees that were just trying to meet cross-sell quotas that made you rich.
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The move comes at a time financial institutions across the United States have been looking to grow their consumer banking businesses by roping in younger customers though smartphone banking, aiming to cross-sell other financial products to them as their earnings increase.
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And when it all blew up, you kept your job, you kept your multimillion dollar bonuses and you went on television to blame thousands of $12 an hour employees who were just trying to meet cross-sell quotas that made you rich.
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Fitch believes a successful integration of Everbank could provide positive diversification of TIAA's revenue and earnings, allow TIAA to offer a larger suite of retail products, and provide TIAA opportunities to cross-sell products to TIAA customers and to Everbank deposit customers.
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Founded largely by veterans fleeing bureaucracy and shrinking paychecks at the large banks, these low-profile small firms are proving popular among companies who value their niche expertise and independent advice as opposed to mega-banks who tend to cross-sell other services like financing.
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Wells Fargo, which needs to reassure investors that it can keep its profit engine humming while changing its sales culture, still reported a metric that tallies the number of accounts that employees in its retail banking unit were able to "cross-sell" to customers.
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SYDNEY (Reuters) - AGL Energy Ltd took a second tilt at telecoms firm Vocus Group Ltd on Tuesday with a fresh A$3.02 billion ($2.10 billion) offer - just weeks after withdrawing a previous approach - as it looks to cross-sell to its big customer base.
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Founded largely by veterans fleeing bureaucracy and shrinking paychecks at the large banks, smaller firms like Perella Weinberg are proving popular among companies who value their niche expertise and independent advice as opposed to mega-banks who tend to cross-sell other services like financing.
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The move is the latest sign of the category overlap going on between on-demand food delivery and grocery delivery services, as food delivery apps search for ways to cross-sell existing users on additional products that can boost the unit economics, per delivery.
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Such a merger would help Volvo cross sell Geely cars worldwide as well as those made by sister brand Lynk & Co.Car combinationsVolvo Cars and Geely will create a joint working group to prepare a proposal for their respective boards, the companies said in a statement on Monday.
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CIBC said its residential mortgage book had risen to C$2.673 billion ($157 billion) at the end of June, up 13 percent from a year earlier, with the bank seeing its growing home loan portfolio as a means through which it can cross-sell other products.
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"(The deal) provides several cross-sell and up-sell opportunities as the customers will benefit from a unique services portfolio of end-to-end engineering, R&D, digital technologies and internet of things capabilities," said G.H Rao, HCL Tech's president of engineering and R&D services.
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"Fries with That" banking is making news at the moment thanks to recent revelations that thousands of Wells Fargo employees, under pressure from higher management to cross-sell up to eight "products" per customer, have been opening phantom accounts for customers who have not asked for them.
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Elon Musk, Tesla CEO and SolarCity chairman, made a too-low valuation at $27.50 per share since SolarCity has a "vast and valuable customer network which can be used by TSLA to cross-sell its own products and services," Guggeinheim analysts said in a Wednesday note to clients.
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"It provides an opportunity to Movado Group's portfolio as MVMT continues to cross-sell products within its existing portfolio, expand product offerings within its core categories of watches, sunglasses and accessories, and grow its presence in new markets through its direct-to-consumer and wholesale business," said Grinberg.
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"The move into private markets seems a sensible diversification, although it has not always been easy in the past to cross sell liquid and less liquid alternatives," Bank of America Merrill Lynch analyst Philip Middleton said in a note, reiterating his 'buy' recommendation and 155 pence price target.
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While forex trading reaps relatively low margins, it brings in other business, allowing lenders to cross-sell other services such as interest-rate products, equity and bond issuance and advice on mergers and acquisitions, said former currency trader Keith Pilbeam, now a professor at the Cass Business School.
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That hasn't been enough for critics like Warren, who charge that Stumpf himself should be held responsible for the act, which reportedly occurred in a high-pressure environment that pushed employees to "cross-sell" — getting existing customers to take on a new service such as a credit card or savings account.
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This, he says, gave him a unique insight into how opaque financial services, and particularly the incumbent banks, are in the way they cross-sell products that aren't always in the interests of customers and don't do a good job of helping them understand and manage their spending, despite sitting on a ton of relevant data.
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On a practical level this translates into real-time access to inventory levels in-store and online at one end; through merchandising content via cross-sell suggestions and styling ideas (powered by crowdsourcing); digital marketing content; all the way up to customer profiles and preferences, pulling on personal data to better inform and steer the in store shopping experience.
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And it presents an obvious opportunity to up-sell and cross-sell: those who are already jumping into building degree programs can diversify into more skills training, while those who have yet to build full degree services but have created skills training programs now might consider how to parlay that experience into degrees — all from one provider, 2U.
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And the ability to cross-sell through those members and the ability to go downstream to create those offices substantially cheaper ... Not to get into WeWork in a big way, getting back to valuation, we believe if we invest in winners, of course we don't do early-stage investing any more, we do late-stage growth investing, if we believe our investment will go up 3, 4, 5x, why bother 10%, 20% valuation.
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By securing the rights to the likes of Juventus versus AC Milan in Britain, Eleven Sports is taking on Sky and BT which have battled each other for years to sign up sports viewers, and cross-sell them other services such as broadband and TV. Matches in Spain's La Liga had been shown by Sky, while BT had shown games from Italy's Serie A. "The time is right for a new entrant," Watson told Reuters.
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KEY ASSUMPTIONS Fitch's key assumptions within our rating case for the issuer include: --Fitch expects organic revenue growth in the low- to mid-single digits, but closer to the mid-single digits excluding the cheque business of D+H (which is in long-term secular decline); --EBITDA margins are expected to expand to the mid-103% range over the rating horizon as synergies are realized from the acquisition of D+H; --No revenue synergies from upsell/cross-sell opportunities are in the forecast but could provide upside to the base case; --Near-term expected cash flows incorporate upfront expenses to achieve the anticipated synergies; --Fitch does not expect material acquisitions in the near term but recognizes growing cash balances over the forecast horizon could accommodate modest levels of bolt-on acquisitions.
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